About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job  

Are you passionate about building a career in HR and systems? Do you thrive in a fast-paced environment and enjoy creating meaningful, positive impacts on employee experiences? Join our People and Safety team as a People Services Coordinator, where you will play a key role in delivering high-quality HR services and enhancing employee experiences across our organisation. Your responsibilities will include responding to employee and leader queries, preparing employment lifecycle documentation, maintaining accurate HR records, and supporting the implementation of process improvements—all of which will reflect our commitment to excellence. Additionally, you will contribute to maintaining and enhancing our HR processes leveraging platforms like Chris21 and ServiceNow to ensure a seamless employee journey.

This is a fantastic opportunity for someone eager to learn, a quick thinker, and passionate about HR and systems. Alongside your ability to manage competing priorities, you will bring capability in interpreting industrial instruments, an understanding of position management principles and sizing, and a collaborative approach to working with stakeholders. If you are adaptable, detail-oriented, and ready to make a difference in a dynamic team environment, we would love to hear from you.

About the Person

We are looking for a motivated and passionate individual who thrives in fast-paced environments, embraces new challenges with enthusiasm, and is eager to grow and make a real difference.

Your calm, professional approach under pressure allows you to manage competing priorities effectively, and you have a knack for knowing when and how to push back when needed. Ideally, you will bring experience with HR systems like Chris21 and ERP platforms, along with a solid understanding of awards and classifications. Strong organisational and communication skills are key to your success, as is your ability to adapt and shine in an ever-changing environment.

About People and Safety

The People and Safety group are focused on ensuring workforce well-being and success through strategies such as talent attraction, diversity, and collaboration, while also prioritising health and safety efforts to prevent harm and promote overall well-being and career development.

In addition, your responsibilities will include: 

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will:

• Respond to employee and leader queries, resolving issues promptly and professionally.
• Prepare accurate employee correspondence, contracts, and documentation.
• Offer generalist HR advice and escalate to specialist teams as required.
• Support HR systems and contribute to process improvements to enhance efficiency.
• Balance competing priorities while maintaining high-quality service.

Your success in this role will come from: 

• Tertiary qualifications in Human Resources, Business, Psychology, Law, or equivalent experience.
• Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels.
• Strong organisational and administrative skills, including attention to detail and the ability to meet strict deadlines.
• Advanced knowledge of HR principles, practices, and legislation, coupled with critical thinking and problem-solving abilities.
• Proficiency in Microsoft Office and HR-related technology platforms, with a focus on leveraging systems to drive efficiency.

Further information can be found in the attached PD – People Services Coordinator.

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Despina Livadiotis from the Talent Acquisition team despina.livadiotis@sawater.com.au.

Applications close 11:55pm, 27 January 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.