About the Company

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the role

We are looking for a Performance Analyst to join our dynamic Finance team. In this role, you will manage our Laboratories' annual pricing and commerciality processes, identify opportunities and risks, and provide data-driven recommendations to senior management. You will also be responsible for overseeing the Laboratories' KPI performance reporting, enabling informed decision-making and supporting continuous business improvement.

The ideal candidate will have a strong background in management accounting, cost modelling, and performance analysis, with the ability to critically assess data and deliver actionable insights. You will be working closely with cross-functional teams and contributing to the growth of both regulated and non-regulated business areas.

About Business Insights and Excellence

The Business Insights and Excellence group drives operational excellence by enabling best business practices, economic pricing, financial management, supply chain management, and Risk Governance & Assurance to support the broader business and partners in delivering reliable, cost-effective, sustainable, and future-focused outcomes.

In addition, your responsibilities will include:

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day.

You will:

• Manage the annual pricing review, provide recommendations to ensure competitive pricing, and maintain financial models for tender submissions.
• Develop and manage KPI performance reporting, identify metrics to inform management decisions, and analyse performance trends for continuous improvement.
• Oversee accurate cost allocation between regulated and non-regulated services and ensure proper budgeting for laboratory services.
• Analyse and report on customer satisfaction metrics to support the growth of external business.

Skills, Knowledge, and Experience:

• Tertiary qualification in Accounting, Economics, Management, or equivalent experience.
• Demonstrated experience in management accounting, cost modelling, performance reporting, and budgeting.
• Strong analytical and problem-solving skills.
• Effective communication skills (both written and verbal) with the ability to engage stakeholders at all levels.
• Ability to work independently and take initiative.
• CA/CPA qualification and membership (highly regarded).
• Experience in laboratory operations or a regulated industry would be beneficial.

Further information can be found in the attached PD- Performance Analyst -PD.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tracy from the Talent Acquisition team tracy.rayan@sawater.com.au

Applications close 4pm, 21 January 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.