About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job  

As the Business Support Coordinator, you will be responsible for running and coordinating the day-to-day administrative duties for Senior Managers within the Science and Strategy Business Unit, with a priority focus on supporting the Senior Manager Environment and Energy. You will play a critical role in prioritising incoming communications and correspondence, diary management and proactively anticipate needs and solve problems before they arise. This is a full-time ongoing hybrid opportunity, based in the heart of Adelaide, CBD. Part-time arrangements can be taken into consideration.

About the Person

We are seeking a highly organised professional with a keen eye for detail and a passion for delivering exceptional internal customer service to their stakeholders. This role is ideal for someone who’s experienced in providing high-level administrative support to Senior Managers and Leaders and can seamlessly build trust and rapport within multi-discipline environments. Our ideal candidate holds themselves to a high standard both within themselves and in the quality of their work. They’re reliable, approachable and ultimately trustworthy, as they always safeguard confidential information.  

About Science and Strategy

The Science and Strategy group employs scientific approaches to address present and upcoming challenges. They execute a strategy driven by customer preferences to elevate the SA Water brand and position us for future success.

In addition, your responsibilities will include: 

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will: 

• Efficiently manage emails and coordinate diaries for Senior Managers in the Science and Strategy team, ensuring seamless scheduling, timely responses and effective organisation of meetings.
• Be an effective ‘liaison’ for all internal/external stakeholders for the Science and Strategy team, including management of correspondence and responding to enquiries.
• Coordinate the day-to-day activities of the Business Support Officer and provide back up for this role during periods of absence or high workloads, ensuring business support is always available for the Science and Strategy Group.
• Coordinate travel management, training sessions, conference attendance and room bookings for Senior Managers, ensuring smooth logistics and efficient planning and communication.
• Prepare reports, correspondence, presentations, agendas, and spreadsheets for Senior Managers with accuracy and attention to detail.
• Support the smooth onboarding and induction process for new starters, ensuring a positive and welcoming introduction to SA Water. 
• Act as a cultural custodian and actively contribute to creating a culture of driving customer outcomes.

Your success in this role will come from: 

• Building and maintaining strong relationships with key stakeholders to support effective collaboration and communication.
• Proficiency in MS Office, with exceptional knowledge of Outlook, Word and PowerPoint.
• Excellent written and verbal communication skills.  
• Exceptional organisational skills to manage multiple tasks and deadlines.
• Demonstrated ability to analyse problems and develop and implement appropriate solutions using initiative, autonomy, authority, and judgement.

Further information can be found in the attached PD – Business Support Coordinator

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Steph Haines from the Talent Acquisition team steph.haines@sawater.com.au 

Applications close 11:55pm, Thursday 3 April 2025. 

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.