About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job  

As a Data and Performance Analyst, you will transform complex operational data into clear insights that support smarter decision-making and improved performance across our production, treatment, and wastewater operations. You' will work with various business units to meet reporting needs, create intuitive dashboards, and provide data-driven performance support.

You will thrive in a dynamic environment, balancing competing priorities, responding quickly to changing demands, and helping our teams adapt through smarter data use and system improvements. If you love variety, thrive on solving problems, and are passionate about turning data into stories that drive real impact, we would love to hear from you.

About the Person

The ideal candidate is a proactive and adaptable analyst who combines technical capability with strong communication skills. They are confident working across multiple systems and data sources, and enjoy engaging with stakeholders to understand business needs and deliver fit-for-purpose solutions. With a continuous improvement mindset and resilience in fast-paced environments, they are comfortable navigating ambiguity and shifting priorities. They take pride in making data meaningful, helping others interpret and act on insights to enhance operational performance and service delivery.

About Operations and Maintenance 

The Operations & Maintenance team oversees the management of our water, wastewater and River Murray activities and conducts operational control activities for a secure water supply. The team is responsible for both planned and unplanned maintenance activities, integrating corrective, preventive, predictive, and precision maintenance strategies. They aim to meet availability, performance, cost, and risk targets by leveraging technical asset maintenance and reliability expertise. Operations & Maintenance strives to deliver smart and reliable services to customers while enhancing overall operational efficiency.

In addition, your responsibilities will include: 

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will: 

• Lead and support regular operational and statutory reporting.
• Engage with stakeholders to clarify reporting needs and design fit-for-purpose dashboards and tools.
• Develop and maintain Power BI reports and visualisations, enabling data to be interpreted and actioned easily.
• Collaborate with technology teams to access and manage operational data across platforms.
• Support environmental compliance reporting and internal data analysis requests.
• Drive continuous improvement in data quality, reporting processes, and system integration.
• Provide hands-on support and training for field and operations staff using digital tools.

Your success in this role will come from: 

•  A knack for interpreting complex data and translating it into accessible insights.
• Solid interpersonal skills and an ability to work with a wide range of stakeholders.
• Advanced data analytics capability with experience in Power BI, SQL queries, and familiarity with tools and techniques such as R, Python, Grafana, PI AF, Maximo, Mercury, and Cappture.
• Experience in handling large volumes of data and providing analysis of the data to inform effective business decisions.
• Strong interpersonal and stakeholder engagement skills.
• Comfort with ambiguity and shifting priorities.
• A continuous improvement mindset and enthusiasm for change.
• Tertiary qualifications in Data Analytics, Computer Science, Information Systems, or similar disciplines.

Further information can be found in the attached PD – Data and Performance Analyst.

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Despina Livadiotis from the Talent Acquisition team despina.livadiotis@sawater.com.au.

Applications close 11:55pm, 10th June 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.