About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job  

This role plays a critical part in outage planning and operational coordination across SA Water’s infrastructure, with a strong focus on safety, communication, and stakeholder collaboration. Acting as a subject matter expert in outage management, the position supports operational continuity by managing change requests, scheduling maintenance, and liaising closely with internal teams and external partners.

The role requires a proactive approach to WHS practices, strong field engagement and the availability to travel to site. It provides a blend of hands-on and strategic planning duties, helping drive efficient and safe operations across SA Water’s major systems.

About the Person

Our ideal candidate is a motivated and customer-focused professional known for their strong communication skills, ability to build rapport, and aptitude for conveying complex messages with clarity and influence. With field-based experience or qualifications in engineering and project management, they bring solid knowledge of system operations, electricity markets, and SCADA systems. Enthusiastic and tech-savvy, they excel at sharing their expertise with others and supporting team capability through knowledge transfer.

About Operations and Maintenance 

The Operations & Maintenance team oversees the management of our water, wastewater and River Murray activities and conducts operational control activities for a secure water supply. The team is responsible for both planned and unplanned maintenance activities, integrating corrective, preventive, predictive, and precision maintenance strategies. They aim to meet availability, performance, cost, and risk targets by leveraging technical asset maintenance and reliability expertise. Operations & Maintenance strives to deliver smart and reliable services to customers while enhancing overall operational efficiency.

In addition, your responsibilities will include: 

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will: 

•  Provide advice on outage planning and scheduling to assist the business in achieving their objectives and business solutions.
• Use field-based experience to follow up impact of changing circumstances “on the day” (eg ElectraNet and SAPN, emergency/breakdown, SCADA comms failures).
• Maintain comms on in-progress works including status changes (i.e. completion/delays etc) and escalation of critical issues affecting safety, production and control systems as required.

• Interface with internal and external stakeholders to identify planned work on major system infrastructure.
• Manage the administration and status of change requests throughout execution to closeout.
• Facilitate regular meetings with P&T Water Treatment Team to communicate upcoming outages and works effecting their sites.
• Participate in an on-call roster

Your success in this role will come from: 

• Field-based experience and/or relevant trade qualifications (Essential)  
• Tertiary qualifications in engineering, project management and/or relevant experience (Desirable)
• Demonstrated ability to communicate with influence, build rapport and convey messages.
• Customer focused, enthusiastic, positive attitude.
• Knowledge of electricity market including pricing arrangements and market operations.
• Sound knowledge of telemetry and computer-based monitoring systems (SCADA)
• High level of computer literacy.
• Ability to transfer skills and knowledge to team members and end users.

Further information can be found in the attached PD –  OCC Outage Administrator

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tayla Pett from the Talent Acquisition team tayla.pett@sawater.com.au

Applications close 4pm, Sunday 18th May.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.