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About the Company

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the role

Reporting to the Team Leader Facilities Management, this role is responsible for delivering high-quality, efficient, and compliant FM services and projects across hard and soft services. You’ll manage strategic supplier relationships, guide contract and compliance performance, and lead complex projects.

About the person

You are a solutions-oriented Facilities Management professional with substantial experience in contract management either as a supplier or client. With the confidence and capability to lead impactful projects, you engage with stakeholders at all levels including senior leaders.

About Business Insights and Excellence

The Business Insights and Excellence group drives operational excellence by enabling best business practices, economic pricing, financial management, supply chain management, and Risk Governance & Assurance to support the broader business and partners in delivering reliable, cost-effective, sustainable, and future-focused outcomes.

In addition, your responsibilities will include:

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day.

You will:

• Lead the review and periodical update of SA Water FM related Procedures and Guidelines.
• Acting as a key liaison and escalation point for stakeholders, suppliers, and service partners to ensure timely issue resolution and continuous service improvement.
• Driving innovation and sustainability in FM through initiatives in technology adoption, energy and water efficiency, waste reduction, and people experience.
• Supporting service delivery through contract optimisation, performance analysis, risk assessments, and business continuity planning.
• Collaborating with Capital Delivery and Asset Planning teams to ensure the seamless transition of projects into operational services.

Skills, Knowledge, and Experience:

• Substantial experience in FM service delivery or contract management—client-side or supplier-side—in a complex or regulated environment.
• Strong verbal and written communication skills, with the ability to manage stakeholder relationships, influence outcomes, and present strategic advice.
• A proactive, resourceful mindset, capable of identifying opportunities for improvement and implementing innovative solutions.
• A relevant tertiary qualification in Business, Property, Construction, Procurement, Project Management, or demonstrated experience in FM and/or asset management
• Knowledge of relevant legislation and standards (WHS, DDA, NCC, etc.) and the ability to manage safety and compliance programs.

Further information can be found in the attached PD- Facilities Management Specialist - PD.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tracy from the Talent Acquisition team tracy.rayan@sawater.com.au

Applications close 4pm, 22 June 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.