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About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the role

We provide South Australians with essential water and wastewater services and we want the community to know and value the range of incredible work happening behind the scenes. We’re seeking an experienced Media Adviser to help shape and share our story with clarity, impact and credibility.

In this dynamic role, you’ll work to source, craft and deliver compelling media content and respond to media queries with confidence and professionalism. As a member of the Media Relations team, you’ll liaise closely with internal stakeholders and broader government to protect and build SA Water’s reputation by delivering timely, strategic media and issues management advice.

Additionally, you will participate in an on-call roster approximately one week in every five, providing critical media support outside of regular business hours where needed, to ensure rapid and effective communication.

About the Person

You’re a confident and curious communicator with a nose for news and a passion for storytelling that connects people to purpose. You thrive in fast-paced environments and can adapt to varying workloads. You’re as comfortable crafting sharp, media-ready content as you are advising senior leaders on sensitive issues. If you’re ready to bring energy, professionalism and creativity to a team that values impact, integrity and community, apply today!

About Customer, Community and Engagement

The Customer, Community and Engagement group drives customer outcomes by delivering exceptional experiences and tailored solutions that grow business, revenue, and the state economy, while actively engaging with communities, and collecting valuable feedback.

In addition, your responsibilities will include:

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will: 

• Proactively identify and develop newsworthy stories that promote SA Water’s strategic objectives and community impact.
• Draft and deliver high-quality media materials, including media releases, talking points, backgrounders, scripts and social media content.
• Provide strategic media and issues management advice during business-as-usual and incident response situations.
• Capture and coordinate the creation of visual content — including photo and video — to enhance storytelling and coverage.
• Build and maintain strong relationships with journalists and media outlets to ensure accurate and informed reporting.
• Contribute to a proactive media roster, including occasional after-hours work for incident or issues response.
• Support the delivery of media training and coaching to internal spokespeople.

Your success in this role will come from:

• Tertiary qualifications in journalism, PR or a related field.
• Proven experience in media relations, journalism, communications or marketing.
• Demonstrated ability to identify, shape and pitch positive media stories that support business goals.
• Outstanding written and verbal communication skills, with the ability to influence senior stakeholders.
• Strong understanding of the South Australian media landscape and evolving media trends.
• You will be required to hold a current driver’s licence at all times.

Further information can be found in the attached PD- Media Adviser-PD.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tracy from the Talent Acquisition team tracy.rayan@sawater.com.au

Applications close 4pm, 4 July 2024.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.