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About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job  

We’re seeking a curious, confident, and business-minded Data and Insights Analyst to help turn our operational data into action. You will transform complex data into clear insights that guide conversations and influence decisions, and uncover genuine opportunities for improvement across Operations & Maintenance and greater SA Water.

This isn’t your standard desk job - expect to collaborate with field teams, planners, and executives from across the business, build their trust, solve problems, and make our data meaningful. Be part of a performance-driven team that’s committed to creating insights and delivering better outcomes for our customers and communities.

About Operations and Maintenance 

The Operations & Maintenance team oversees the management of our water, wastewater and River Murray activities and conducts operational control activities for a secure water supply. The team is responsible for both planned and unplanned maintenance activities, integrating corrective, preventive, predictive, and precision maintenance strategies. They aim to meet availability, performance, cost, and risk targets by leveraging technical asset maintenance and reliability expertise. Operations & Maintenance strives to deliver smart and reliable services to customers while enhancing overall operational efficiency.

In addition, your responsibilities will include: 

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will: 

• Develop insightful dashboards and reports using tools like Power BI and SQL.
• Lead and support operational, regulatory, and internal performance reporting requests.
• Engage with stakeholders to clarify needs, priorities, and performance reporting gaps.
• Collaborate with technology teams to access and manage operational data across platforms.
• Drive continuous improvement in data quality, reporting processes, and system integration.
• Present findings to business leaders and operational teams in ways that drive action.
• Provide hands-on support and training for field and operations staff to improve how data is collected, interpreted, and used.

Your success in this role will come from: 

Bring value through your knack of interpreting complex data and translating it into accessible insights, as well as your ability to excel in fast‑paced settings while balancing competing priorities. You think on your feet, navigate ambiguity with confidence, and communicate with influence to support sound business decisions. Your proactive, improvement‑focused mindset and enthusiasm for change are essential. Background in Data Analytics, Computer Science, Information Systems, or similar disciplines, and experience with performance metrics.

• Experience in Power BI and SQL queries, and familiarity with other tools and software such as PI AF, Python, R, Grafana, and Cappture.
• Experience working in operational environments would be a benefit

Why this role?

• Make a real difference in essential service delivery.
• Be a voice for insight and improvement.
• Shape conversations at the executive level.
• Grow your career in a high impact, data driven team.
• Enjoy flexible work options and a strong team culture.

Further information can be found in the attached PD –  Data and Insights Analyst.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Rebecca Darling from the Talent Acquisition team rebecca.darling@sawater.com.au.

Applications close 11:55pm, 4 February 2026.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.