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About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job  

As our People Central Coordinator, you will be the friendly and trusted first point of contact for employees and leaders across SA Water. You will provide clear, timely and professional support, whether someone reaches out with a question over the phone or logs a request through ServiceNow.

Working at the heart of our People & Safety team and in a fast-paced, agile environment, you will help keep things moving behind the scenes by preparing accurate documentation, supporting our HR systems, and ensuring our processes are smooth, compliant and centred around the needs of our people. Everything you do will contribute to making SA Water a great place to work and ensuring our people feel supported throughout every stage of the employment lifecycle.

About the Person

You are someone who enjoys helping others and thrives in a role where every interaction matters. You bring warmth, strong communication skills and a keen eye for detail, and you take pride in delivering service that feels personal, supportive and dependable.

You love solving problems, exploring new ideas and using your HR knowledge to guide others with clarity and care. You are tech-savvy, curious about how systems work, and always looking for opportunities to make processes smoother and simpler. You are comfortable working in a dynamic, changing environment and enjoy adapting quickly to new priorities. Most importantly, you value teamwork, connection and creating positive experiences for the people around you.

About People and Safety

The People and Safety group are focused on ensuring workforce well-being and success through strategies such as talent attraction, diversity, and collaboration, while also prioritising health and safety efforts to prevent harm and promote overall well-being and career development.

In addition, your responsibilities will include: 

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day. 

You will: 

• Provide responsive, professional customer service to employees and leaders, tailoring your support to the complexity of each enquiry.
• Prepare accurate, high-quality documentation including contracts, letters and employment lifecycle correspondence.
• Support leaders to navigate people systems and processes with confidence.
• Collaborate with Technology and People Operations teams to troubleshoot issues and contribute to improving workflows.
• Look for opportunities to simplify, automate and streamline processes to enhance efficiency and employee experience. 

Your success in this role will come from: 

• Tertiary Qualifications in Human Resources, Business, Psychology, Law or other related fields, or equivalent experience.
• Critical thinking skills and a demonstrated ability to think innovatively and explore new ideas.
• Excellent written and verbal communication skills and ability to communicate with various stakeholders across the business.
• Strong problem solving and decision-making skills.
• Highly computer literate with capabilities in Microsoft Office suite of tools and HR related technology platforms.
• Ability to work autonomously to strict deadlines.
• Advanced knowledge of contemporary HR principles, practices, and legislation.

Further information can be found in the attached PD – People Central Coordinator.

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Despina Livadiotis from the Talent Acquisition team despina.livadiotis@sawater.com.au.

Applications close 11:55pm, 12 March 2026.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.