About the Company

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the role

The Performance Reporting & Analytics Specialist is a key role within SA Water’s Finance team, in this role you will develop and deliver business performance reports, analytics solutions, and capabilities to support the organisation’s strategic and operational objectives. This role aims to drive business performance improvements through effective process measurement, performance enhancement, and capability development across various functions. You will also be responsible for producing and interpreting reports and dashboards using Business Intelligence tools, such as Power BI.

About Business Insights and Excellence

The Business Insights and Excellence group drives operational excellence by enabling best business practices, economic pricing, financial management, supply chain management, and Risk Governance & Assurance to support the broader business and partners in delivering reliable, cost-effective, sustainable, and future-focused outcomes.

In addition, your responsibilities will include:

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day.

You will:

• Lead efforts to identify and quantify benefits for business initiatives by measuring process performance.
• Deliver insightful performance reports to senior leadership and the Board, focusing on achievements and areas for improvement.
• Coach and mentor stakeholders in the performance management process and collaborate with Learning and Development to identify current and future skills and capabilities.
• Foster strong relationships across teams to drive a customer-centred culture and develop opportunities for performance improvements.
• Manage project plans, track cross-functional projects, and ensure successful delivery.

Skills, Knowledge, and Experience:

• Strong communication & Interpersonal Skills with an ability to build relationships and influence stakeholders to meet business goals.
• Experience in performance reporting, solving complex problems with analytical thinking.
• Tertiary qualifications in Finance, Engineering, or Business/Commerce, preferably with a quantitative focus.
• Hands-on experience in managing performance reporting and driving improvements in a commercial environment.
• Ability to lead cross-functional projects using project management methodologies.
• Advanced skills in Microsoft business and data applications (Desirable)
• Knowledge of project and change management tools (Desirable)

Further information can be found in the attached PD-Performance Reporting & Analytics Specialist-PD.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tracy from the Talent Acquisition team tracy.rayan@sawater.com.au

Applications close 4pm, 25 March 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.