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About the Company 

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

About the role  

We are looking for a Technology Infrastructure and Cloud Engineer to join our Technology team. In this role, you’ll be responsible for supporting, maintaining, and optimising SA Water’s infrastructure environment. You’ll help ensure our systems are secure, resilient, and performing at their best, while contributing to future planning and continuous improvement.  You will work closely with internal stakeholders and external vendors to deliver reliable technology services that support our business operations and customer outcomes.

About you

You’re a collaborative and solutions focused professional with a strong technical foundation and a proactive approach to problem solving. You take pride in delivering high quality work and are comfortable working in a dynamic environment where priorities can shift.  You’ll bring a strong customer service ethic, excellent communication skills, and a commitment to safety and innovation.

Key responsibilities will include: 

• Supporting and maintaining infrastructure systems including servers, backups, and monitoring tools to ensure reliable performance
• Responding to incidents, actioning service requests and change activities within agreed timeframes
• Monitoring infrastructure capacity, availability, and performance to maintain stable operations
• Implementing upgrades and changes with minimal disruption to business functions
• Applying patches and maintaining security controls in line with cyber security standards
• Reviewing access permissions and contributing to strategies that strengthen infrastructure security
• Identify and recommend improvements to infrastructure, systems, and operational processes
• Collaborating with internal teams and external vendors to review technologies and manage assets
• Standardising documentation and procedures to support consistent and efficient operations
• Enhancing infrastructure resilience and supporting future growth through technical input and planning
• Providing expert advice to support business plans, projects, and the delivery of new capabilities

Your success in this role will come from:

• Experience managing infrastructure systems using recognised industry practices
• A collaborative approach and clear communication skills
• A positive mindset with a focus on practical solutions
• A degree in computer science, engineering, or relevant certifications (preferred)
• Familiarity with technologies like Windows Server, VMware, Citrix, Active Directory, Azure, SQL, and Linux/Unix
• ITIL certification (preferred)

Further information can be found in the attached PD –   Technology Infrastructure Engineer PD.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Chantelle Romeo from the Talent Acquisition team chantelle.romeo@sawater.com.au  

Applications close Thursday 30 October 2025, 4pm.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds. 

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.