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About the company

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About Our Supply Chain Team

Our Supply Chain team is award winning, taking out the Procurement Team of the Year – Large Organisation award at the 2024 Chartered Institute of Procurement and Supply Awards Australia and New Zealand. These awards are an opportunity to showcase and celebrate the best work and teams in the procurement profession. 

This team award recognises high performing procurement teams who have made significant improvements to their performance and culture resulting in increased effectiveness, influence, efficiencies, savings or competitive advantage.

To find out more about our Supply Chain team and how we work visit https://www.youtube.com/watch?v=5kvFHtOzry4.

About the job

Due to internal movement, we have an exciting opportunity for a Supply Chain Excellence and Change Officer to join SA Water’s Business Insights and Excellence group. In this pivotal role, you will strengthen governance and compliance across procurement activities while supporting best practice procurement initiatives. You will be responsible for performing quality reviews and compliance checks, developing and implementing change activity plans, ensuring alignment with corporate policies, procedures, and legislative requirements. The position also contributes to continuous improvement by maintaining our document register containing procurement templates, tools and procedures, coordinating policy acknowledgements, and supporting stakeholder understanding of change activities. Building strong relationships with internal and external partners, providing training and advice, and delivering timely procurement support services will be key to enhancing efficiency and service excellence across the organisation.

About the person

We are seeking a motivated and detail‑oriented professional with strong communication skills and a passion for continuous improvement. The ideal candidate will bring experience in audit, compliance, and change management processes, with the ability to manage multiple priorities and deliver to tight deadlines. They will be confident in business planning and reporting, while demonstrating a collaborative approach to stakeholder engagement. An understanding of procurement practices, policy and procedure maintenance, and systematic business improvement will be highly regarded. Above all, this person will be enthusiastic about learning, adaptable to change, and committed to supporting best practice procurement outcomes.

About Business Insights and Excellence

The Business Insights and Excellence group drives operational excellence by enabling best business financial practices, economic pricing, supply chain management, and corporate governance and risk management to support the broader business and partners in delivering reliable, cost-effective, sustainable, and future-focused outcomes.

Your responsibilities for this opportunity

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day.

You will:

• Conduct quality reviews, compliance checks, and maintain procurement document control processes.
• Support the implementation of government-wide policy changes and ensure 100% compliance with SA Water policies.
• Lead the development and implementation of change activity plans for procurement initiatives.
• Provide training and advice to internal stakeholders, ensuring strong working relationships and high customer satisfaction.
• Deliver timely procurement support services, including accurate data input and system maintenance.

Your success in this role will come from:

• Strong written and verbal communication skills.
• Experience in audit/compliance assessment, quality, and change management processes.
• Proven ability in business planning, reporting, and managing multiple priorities under tight deadlines.
• Knowledge of procurement practices, ideally within the SA Government framework (desirable).
• Experience in policy/procedure maintenance, document register administration (e.g. SharePoint), and systematic business improvement (desirable).
• Tertiary qualifications in Finance, Economics, Logistics, Management, Commerce, or Business (desirable).

Further information can be found in the attached PD- Supply Chain Excellence Change Officer -PD.docx

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Tracy from the Talent Acquisition team tracy.rayan@sawater.com.au

Applications close 4pm, 9 December 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.